Covid-19 Update June 2021
Australia wide shipping – we will continue to ship your orders Australia wide with our current dispatch times of 1-2 business days (excluding custom orders)
Showroom & local pickup – please note our Thomastown showroom will reopen on 11th June, when lockdown ends. If you’d prefer to click and collect via contactless pick up from our carpark, simply phone us on 9464 6964 when you arrive, and our customer service team can bring your order to your car.
Feel free to contact our friendly support team if you have any further questions on 9464 6964 or email [email protected]
Lower Cost Shipping with Instant Quote
Our instant online shipping quote provides you with the best result from multiple couriers
To get an instant shipping quote
1. Add your items into the cart and click on the cart review page
2. Enter your postcode or suburb and receive a shipping cost straight to your door
Yes, we ship internationally! Please contact [email protected] with your product and address and we will provide you with a shipping quote within 1 business day.
*All customised orders including decals, house signs and timber panels require extra time to make. Check the product listing for an estimated production time on these items.
Estimated Delivery Times
- Please specify on checkout where your parcel can be left if you’re not home at time of delivery
- If nothing is specified, you accept our delivery terms of authority to leave and the driver will leave your parcel at the front door or in a location they deem secure
- If a delay is likely to occur beyond our control we will advise you where we can
- We do not ship to PO Boxes
- We recommend selecting an address where delivery of your goods will be safe, and someone there to accept your parcel eg. Work address
- Please note drivers are unable to call you prior to delivery, so please carefully select an address where someone will be present, or safe to leave your parcel
- Tracking info will be sent via email confirmation or SMS once your order has been dispatched. If you don’t receive tracking information immediately, please allow a few hours before contacting us to allow our couriers systems to update
- To track your order, simply click the tracking number link sent via email or SMS
- We don’t ship on weekends or Public holidays
- If delivery is required urgently, please contact us immediately on (03) 9464 6964 and we can try arrange delivery for a potential extra cost
- Please ensure that you enter your correct delivery address, telephone number and any delivery instructions on checkout to ensure successful delivery of your order.
- If the courier is unable to complete delivery due to incorrect, impartial or an incomplete address, you will be charged the standard applicable postage rate to resend.
- Once your order has been dispatched details such as address are unable to be updated or changed.
If you have any questions regarding your shipping, please email us at [email protected]