(03) 9961 4400

Australia’s largest range of letterboxes and fire pits

Good Design Award Gold Winner

Fast shipping Australia wide

Trade Account  Trade Account

Our products are designed to suit your lifestyle, but sometimes life happens.

We stand by the premium quality and workmanship of our products so if you’re concerned something has gone wrong, we are proud to offer industry leading warranties to ensure you can use and enjoy your Milkcan products for years to come!

Milkcan’s industry leading warranties

Need to lodge a warranty claim?

Please select “Submit Form” below to lodge a warranty claim. When submitting your claim, please advise as much information as possible, including the product purchased, the issues you are experiencing, and supporting images that will help us to help you quickly.

Once we receive your request, our Customer Service and Quality Control teams will assess your case, and one of our friendly staff will contact you within 3 business days to discuss how we can help to resolve the situation.

Submit a warranty claim

Please download our returns form and include in your product return.

Consumer guarantees

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.  You are entitled to a replacement or refund for a major failure. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

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