Warranty

In addition to other rights and remedies that may be available under any applicable law, Milkcan Outdoor Pty Ltd  warrants to the purchaser of the product (customer) that this product will be free from defects and materials for the manufacturers warranty period of 12 months from the date of purchase of  the product.  If a defect becomes evident during that period, Milkcan Outdoor Pty Ltd will, at its option, either:

  • replace the product; or
  • refund to the customer the purchase price paid by the customer for the product.

In the event of such a defect, the product should be returned to the place of purchase of the product by the customer, together with proof of purchase, for replacement or refund.  Any other expenses incurred in claiming under this warranty are not covered by this warranty and will be borne by the customer, not Milkcan Outdoor Pty Ltd.

The obligation of Milkcan Outdoor Pty Ltd under this warranty is limited to the circumstances set out above and is subject to:

  • the product not having been altered, tampered with or otherwise dealt with by any person in a manner other than as intended in respect of the relevant product; and
  • the product not having been used or applied in a manner that is contrary to customary usage or application of the relevant product or contrary to any stated installation instructions or specification of Milkcan Outdoor Pty Ltd.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.  You are entitled to a replacement or refund for a major failure. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.