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25+ years of Australian design, inspiring outdoor living
Where it began
The iconic milk can is where it all began. One of our first original letterbox designs in the 1990’s, and manufactured in our Brisbane warehouse, we began the whole process of design and creation in-house. After many years of growth, we made the move to Melbourne.
What we do
Milkcan Outdoor Products is a Melbourne owned and operated business that focuses on designing products that inspire life outdoors. We’ve been designing letterboxes and outdoor products for Australian homes for over 25 years and as the style of homes have changed over the years, so have our designs.
We are continuously creating new styles to add to our range, innovating new concepts for every style of home, from the inner-city to the country. We aim to create outdoor products that are not only functional, but will also compliment your home and garden. The range has continued to grow over recent years to include backyard favourites like fire pits, clotheslines and decor for the whole family to enjoy.
Who we are
As we continue to grow our range, we also continue to grow our team, to ensure that we can continuously provide the best possible products and service to our customers.
What started as a small family run business many years ago, has grown into a larger team operating from our showroom and warehouse in Thomastown, Victoria. We have evolved over time to include in-house design, marketing, customer service, dispatch, trade, accounts and warehouse departments. Whether you are shopping online or in person at our showroom, shop with confidence that you are supporting an Australian business.
We think our customers are pretty great too!
Net Promoter Score (NPS) is a metric used to measure a customer’s experience, and how likely they would recommend a company and their products to others. It is a useful way for companies to receive feedback, and ensure they are meeting customers’ expectations, as well as compare to other companies in their industry.
We are proud to share that our NPS is an “Excellent” score of 89, which we think highlights the importance we place on ensuring our customers have a wonderful experience shopping with us. The fact we have so many returning customers, as well as those who found us through word-of-mouth recommendations really makes us smile!